Refund policy

Returns & Exchanges

Thank you for your purchase.

We do not accept returns, exchanges or cancellations. 

Majority of our items are custom and made to order.

Please contact us if you should have an issues with your order. 

You can contact us at embellishmyheart@yahoo.com.

Items sent back to us without first contacting us will not be accepted.

You can always contact us for any questions at embellishmyheart@yahoo.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Not Responsible

We are not responsible for shipping times. Once your order has been received by the chosen shipper, it is out of our hands. Please contact the chosen shipping service for any missing or damaged orders.